Carrier FAQs

  • Where do I send my bills?

    Amistad Freight Services
    U.S. Mail: P.O. Box 1220, Walnut Grove, CA 95690
    UPS/FedEx: 14151 Market Street, Walnut Grove, CA 95690

  • Can I fax in my bills, scan and email, or mail them?

    Yes. Fax them to 916-776-4327, or scan and email them to CarrierServices@amistadfreight.com.
    All documents must be labeled with our AFS trip # and include an invoice.
  • Does Amistad Freight Services offer electronic deposit?

    Not yet.

  • How do I check my payment status? 

    You can email CarrierServices@amistadfreight.com or call 916-776-4035.

  • What are the AFS payment terms? Payment Policy:

    Every effort will be made to pay carrier invoices within 21-30 days of  receipt, provided the following:
    • they are clearly signed
    • all copies are legible
    • no notice of claim has been given
    • a signed confirmation has been returned
    • the invoice is mailed or faxed to the Amistad Freight Services office
    • occasionally, original bills must be provided instead of copies, and the carrier will be notified of this in the load confirmation

Who do I talk to if there is a question about a deduction?
Contact your account manager.

  • Does AFS offer quick pay? 

    Yes, by check and  Com Check.

  • Does AFS offer cash advances?

     Yes, by Com Check.

  • How much can I get for a fuel advance? 

    40% of the rate, up to $2000.Advance Policy: There will be a charge for all advances and/or advance settlements as follows:
    • Fee for advance is 2% of the advance amount or $25.00, whichever is higher.
    • Fee for an advance and COD is 3% of the base rate amount.
    • COD fee is 3% of the entire rate
  • Are there any restrictions to receive a Com Check or Quick Pay?

    No, as long as load is clear of any claims, not missing paperwork and requested during normal business hours.

  • How much do I get on my first load? 

    40% of the rate, up to $2000.
  • What is the cut-off time for getting a Com Check?

     5:00 PM Pacific

  • Can I get a dedicated lane?

     Yes.
  • Who can I call for carrier support? 

    Your account manager. 866-776-4035